If you are interested in informal workplace learning, you will want to watch this 4-part video series, In conversation with Jay Cross about Learning and Performance, each about 5 minutes, between Jay Cross of Internet Time Alliance and Peter Casebow of GoodPractice. Here’s some points to listen for:
- How do you help people work smarter?
- Good Practice research about the frequency and effectiveness of activities of managers when they have a challenge, with informal or social learning being prominant. (82% talk to colleagues and 62% use Google.)
- Skills needed, such as analytical, research, and critical thinking.
- On-the-Job Training is very effective.
- How are managers supported and what work skills are being provided?
- Who is charge of the learning?
- Learning is often thought of as formal without consideration for other learning.
- You learn through reflection and need to make time for it.
- The problem with trying to formalize informal learning.
- Perhaps refer to ‘formal learning’ as ‘traditional learning’ and refer to ‘informal learning’ as ‘independent learning’ or ‘interdependent learning’ (as learning is social).
- Goal is to get people working smarter.
- How to maximize informal learning and build in formal learning as necessary.
- Words not to use with management.
If the topic interests you, it is certainly worth the time to take in what Peter and Jay have to say.